FAQ & Help Documents

SimpLESSity

What is the Difference Between SimpLESSity and the Power Productivity Program?

SimpLESSity is my complete decluttering program that teaches you how to effectively simplify your home by permanently letting go of items you no longer use, need, and love so you can eliminate distractions and overwhelm. As a result, you’ll feel light & liberated with more time to do the things you enjoy with the people you love. SimpLESSity is an in-depth program that will teach you how to easily let go of items you once cherished and what to do with it all by making responsible decisions.

The Power Productivity Program (PPP) is my complete organizing program that teaches you how to get (and stay) organized by setting up effective systems for the items you do use, need, and love. As a result, you’ll feel a sense of order, in control, and on top of things. It includes identifying your root cause of disorganization, figuring out your organizing style, effective time management habits and how to setup/use a to-do list, setting up effective organizing systems using my 5-step process, and implementing consistent routines and maintenance. While the PPP does touch on getting rid of things (decluttering) at a high level, it does not discuss decluttering in depth like SimpLESSity does.

If your goal is to get organized, decluttering is the first step. The second step is setting up effective organizing systems for everything that remains (the things you use, need, and love). When you combine the two (decluttering and then organizing), you’ll see the best results and discover life is easier, simpler, and more effective.

Does the Program Work for People with ADHD?

The program is not designed to treat ADD/ADHD, nor does it address all the needs of those with ADD/ADHD. We are unfortunately unable to make any guarantees regarding the effectiveness of the program for those with ADD/ADHD. However, we do offer a 60-day money back guarantee.

Does the Program Work for Hoarders?

SimpLESSity was not developed to meet the needs of hoarders. If you feel like you need additional help to overcome hoarding tendencies, then we urge you to find a professional who specializes in this area. We recommend you checkout these resources from the Institute for Challenging Disorganization.

From there you can find helpful literature and find a professional organizer educated by the ICD to help you.

I Don’t Live in the United States. Can I Still Join?

Yes, you are welcome to join the program no matter where you live! Since the program is all online, you get instant access to all the materials. You will also have lifetime access so you can use it anytime from any computer on which you have internet access. The only item that is specific to the United States is the 31-page A-to-Z guide on how to responsible get rid of your clutter. Although the resources listed focus on U.S.-based locations/organizations, the concepts will still provide you a reference to help you determine an appropriate option in your country.

How Much Does the Program Cost in My Currency?

Although our program is listed in US dollars, you can join using a major credit card. The bank that issued your card handles the currency conversion according to the terms for the card agreement and the currency conversion rates when you join. You can search for currency conversion tools online.

Do you Offer a Payment Plan?

Yes, we offer payment plans that break the cost of the program into monthly payments. You can select a payment plan from the shopping cart during checkout.

Does Anything Get Shipped to me?

No, we do not ship anything. All of our products are available in your online account. From there you can print them yourself or have your local print shop print them for you.

What Payment Methods do you Accept?

Our system is setup to accept payment cards from Visa, Mastercard, Discover, and American Express. You can also use pre-paid cards from these card brands. Your bank may be able to offer them to you or direct you to where you can obtain one.

If you do use a pre-paid card, please make sure you follow the directions on registering the card to ensure the card issuing bank has your billing information to verify and approve the online order.

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Power Productivity Program (PPP)

How is the PPP Different from Alejandra’s YouTube Videos?

Good question! The Power Productivity Program goes much, much deeper into organizing than Alejandra’s YouTube videos. In the YouTube videos Alejandra shows a small space that she already organized or a small tip. The program focuses on YOU and what works for your own organizing style. In the program, Alejandra shows you how she organizes from start to finish, including her entire process that she uses to organize any space and all the decisions along the way, which aren’t included on YouTube. Also she has a whole module on Time Management, which is a topic she doesn’t address on YouTube.

The program helps you find your root causes of clutter and your organizing style, how to setup systems that work for your style so you’ll enjoy using them, and how to tweak and maintain your systems so you actually STAY organized. She also shows you how to incorporate the styles of others in your home into each system you setup.

Learn more about the Power Productivity Program.

Do I Need the Organizing Products that Alejandra Shows in Her Videos?

You don’t need to have the specific products that Alejandra shows in her YouTube videos in order to be organized. She just shows the products to give examples of what you can use and types of systems that work for different organizing styles. Often, you can even reuse and re-purpose other items from within your own home to use as organizing tools, containers, and systems.

What Printables are Included in the Power Productivity Program?

The Power Productivity Program includes Alejandra’s Time Management printables. They relate to the systems Alejandra shows in the program and are designed to track to-do items, goals, routines, etc. These printables are not sold anywhere outside of the program.

The printables on our Printables page are sold separately from the program, since they are not related to the systems taught in the program. Those printables are for specific uses like tracking your exercise, your pet, your laundry, etc. There is no overlap with the printables in the program.

Learn more about the Power Productivity Program.

Does the Program Work for People with ADHD?

Many of our members have mentioned that they have ADHD. Although the program is not designed to treat ADD/ADHD, nor does it address all the needs of those with ADD/ADHD, many of the same members have expressed great progress and improvement in their lives after using the program. We are unfortunately unable to make any guarantees regarding the effectiveness of the program for those with ADD/ADHD. However, we do offer a 60-day money back guarantee.

Does the Program Work for Hoarders?

The Power Productivity Program was not developed to meet the needs of hoarders. If you feel like you need additional help to overcome hoarding tendencies, then we urge you to find a professional who specializes in this area. We recommend you checkout these resources from the Institute for Challenging Disorganization.

From there you can find helpful literature and find a professional organizer educated by the ICD to help you.

I Don’t Live in the United States. Can I Still Join?

Yes, you are welcome to join the program no matter where you live! We have lots of members from around the world and would love for you to join us, too! Since the program is all online, you get instant access to all the materials. You will also have lifetime access so you can use it anytime from any computer on which you have internet access.

How Much Does the Program Cost in My Currency?

Although our program is listed in US dollars, you can join using a major credit card. The bank that issued your card handles the currency conversion according to the terms for the card agreement and the currency conversion rates when you join. You can search for currency conversion tools online.

Do you Offer a Payment Plan?

Yes, we offer payment plans that break the cost of the program into monthly payments. You can select a payment plan from the shopping cart during checkout.

Does Anything Get Shipped to me?

No, we do not ship anything. All of our products are available in your online account. From there you can print them yourself or have your local print shop print them for you.

What Payment Methods do you Accept?

Our system is setup to accept payment cards from Visa, Mastercard, Discover, and American Express. You can also use pre-paid cards from these card brands. Your bank may be able to offer them to you or direct you to where you can obtain one.

If you do use a pre-paid card, please make sure you follow the directions on registering the card to ensure the card issuing bank has your billing information to verify and approve the online order.

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Members Forum

What is the Members Forum?

The Members Forum is a private forum and is exclusive to Power Productivity Members. It includes a discussion area and a Knowledge Base containing member videos, articles, and Q&A. There are hundreds of categorized and searchable articles in the Knowledge Base, so there’s a good chance your questions may have already been addressed.

In the “Discussion” area, all of our members can ask questions, share before/after pictures and advice, and keep each other motivated and accountable for getting tasks done. We also hold monthly giveaways with organizing products valued up to $100. All members can enter the giveaways (both US and International)

Who can Join the Members Forum?

Only members of the Power Productivity Program are allowed to join the Members Forum.

How Much Does the Members Forum and Knowledge Base Cost?

When you join the Power Productivity Program, you get two months of free access to the Members Forum, which you can start when you are ready. We remind you when your two free months are coming to an end. At that point you can upgrade to lifetime access at a discounted rate. We do NOT automatically bill you unless you choose to upgrade. You have to opt-in to continue by selecting the option to upgrade to lifetime access for a one-time cost of $97.

Do I Lose Access to the Power Productivity Program if I Don’t Continue My Access to the Members Forum?

No! When you join the Power Productivity Program, you have lifetime access to it in your online account. Your access to the Members Forum is separate from your lifetime access to the Power Productivity Program.

How do I Add a Profile Image in the Members Forum?

To Update Your Profile Picture (Gravatar) In The Members Forum:

1) After you have logged in to the forum, click your name on the upper right hand corner of the screen.

2) Click “Edit Your Profile.”

3) Once you click “edit your profile” you’ll see “Want a custom avatar?” on the right sidebar of the screen. Click the link that says “Gravatar” (a new pop-up will open).

4) Once you’re on the Gravatar website, it’s going to ask you to sign-up or login into Gravatar to change your photo. Signing up takes 2 minutes (just enter in the same email address that you use to login to Alejandra.tv).

5) Follow the Gravatar directions to upload your picture to your profile. The whole process of changing/adding your photo takes about 3-5 minutes.

Need more help? Take a look at Gravatar’s instructions for creating an account.

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Printables

What Format are the Checklists and Calendars?

All of the printables are PDF files.

Can I Edit the Printables?

The checklists and calendars are editable, meaning you can type into them, save them, re-use them, and reprint them with new information.

How Many Times can I Download the Printables?

Once you purchase a product from our site, you have lifetime access to it in your online account and may print it as many times as you like.

Can I use the Printables on my Tablet?

Yes! As long as your tablet has a PDF reader, then you can use the printables on your device.

Where do I get a PDF Reader?

Adobe offers its Adobe Reader for free.

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Account Help

How do I Make a Payment?

First login to your Alejandra.tv account.

Next select the My Account tab.

Then select the My Orders option.

Select Pay Now, which appears next to any outstanding charges.

How do I Login to My Account?

You can login to access all of the products and programs you’ve purchased at:

Alejandra.tv account

What if I’m Having Trouble Logging in to My Account?

If you’re having trouble logging in or accessing your account, and you’re using Internet Explorer, please try using another web browser like Firefox or Chrome.

If you’ve already tried using using a different browser and you’re still having trouble accessing your account send us an e-mail at help[at]alejandra[dot]tv.

How do I Update My Credit Card?

First, login to your Alejandra.tv account.

Then select the My Account tab.

Next, select My Billing Information.

Finally, select Add Credit Card.

From there you can enter a new credit card.

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About Us

What does Alejandra.tv do?

Alejandra.tv is an online training company that provides programs, courses, online seminars, workshops, and classes for home, office, and personal organization. We also provide product recommendations and reviews to help you select proven solutions, and avoid wasting time and money on products that will end up as clutter.

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